Sunday, April 1, 2012

Non Violent Communciation & Conflict Management

I work part time at a fast paced restaurant. There are many conflicts that occur because everyone is trying to do his/her job as well as possible. Also, everyone is most concerned about his/her own tables. This concern leads to arguments among the servers and between the servers and chefs.
When thinking about my interactions with my colleagues I have come to realize that I utilize the principles of three Rs. I often find myself thinking before I speak. I am diligent about being respectful and remembering that the other person is just trying to complete his/her job. I do things to help my co workers to help them from getting behind. When spoken to I respond in a manner that I feel they want to be spoken to.
Having a guideline for these strategies will help me to communicate even more effectively!

2 comments:

  1. You are truly a blessing to the enviroment you work in. Most times in the environment you have describe people do not have time to consider anything but themselves. It is remarkable that you take the time to consider everyone is just trying to do a good job despite how they my come across. Thanks for your input.

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  2. You seem like such a helpful and positive person to work around. It seems hard to remain that way in a fast pace business such as a restaurant. Kudos to you as you try to help your co-workers despite how they may come across to you. Thanks for sharing such a positive input!

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